Fees · Page guide

Correct a bill

Ask to take money off a bill; someone with approval rights applies it.

1 min readFees → Correct a billFor: School admin

Use this when a bill is too high, for example a fee waived by the principal. You send a request, and nothing changes until it is approved. The original bill lines stay as they were. The amount is taken off as a discount.

The Correct a bill page in the Fees area, as a school admin sees it: ask to take money off a bill; someone with approval rights applies it.

What you see on this page

Tabs: Waiting, On hold, Applied and Cancelled, each with a count.
Columns: Student, Invoice (with what is still unpaid), Takes off, Reason, Status.
Actions: Approve, Hold and Cancel on waiting requests.

Ask for a correction

Select Add adjustment. Only people who manage fees see it.
Search by student name, roll number or bill number and pick the invoice. Only open bills are listed.
Choose the Type: Fixed amount or Percentage.
Enter the Amount or %.
Write the Reason.
Select Send for approval.

Decide a request

Open the Waiting tab.
Select Approve to apply it. The family's balance goes down.
Or select Hold to leave it for later. Held requests can still be approved.
Or select Cancel to drop the request.