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Fees · How-to

Reverse a payment

Undo a payment that was recorded by mistake.

1 min readFees → Fee billsFor: School admin

Use this when the wrong amount or the wrong bill was used.

Fee bills: a table of bills with total, balance and a status of Draft, Issued or Paid, and the Add invoice and Generate bills buttons.

Steps

Open Fees → Fee bills.
Select the eye icon on the bill.
Find the payment under Payments history.
Select Reverse next to it.
Record the correct payment under Collect fees.

The balance goes back up. The payment stays in the list marked Reversed.