Users & logins

What you see on this page

• Counts for Users, Active and Different roles.
• Status tabs (All, Active, Inactive).
• A table with User (photo and name, plus a Primary badge for the main administrator), Email, Role, Campus and Status.
• Three row buttons if you can manage setup: change role, reset password and activate or deactivate.
• An Add user button at the top right.

Add a user

1. Click Add user.
2. Enter the Full name and Email (both required).
3. Choose the Type of user: School admin, Teacher, Parent, Student or Staff.
4. If this email has no account yet, type a Temporary password of at least 8 characters and share it with the person. They can change it from My profile.
5. Optionally open More options to pick What they can do (a role) and a Campus. Leaving the role on Standard for their type of user gives the normal role for that type.
6. Click Add user.

Change a role, reset a password or switch someone off

1. Change role: click the person icon, choose the new Role and save.
2. Reset password: click the key icon, type a New temporary password (at least 8 characters) and save. The person is signed out everywhere.
3. Deactivate: click the user icon and confirm. They lose access to this school until you click it again to activate them. Nothing is deleted.

Rules the app enforces

• Staff need a role picked. It never becomes School Admin by accident.
• You can only give a role whose permissions you hold yourself.
• You cannot reset your own password here (use My profile) or deactivate yourself.
• You cannot remove access from the school's only active administrator, or from the last person who can manage setup and roles.
• A password reset is refused for people who also belong to other schools, because their password is not this school's to change.
• If the email already has an account, the person is simply added to this school and keeps their own password.
• An administrator tied to one campus can only add people to that campus.

Common questions