Parents

What you see on this page

• Four tabs at the top (Parents, Students, Teachers, Other staff) to move between the lists. Each tab shows its count.
• Four numbers: Total parents, With children enrolled, Linked students and Sibling cases (families with more than one child).
• A search box. It finds parents by name or phone number. The pill beside it shows All, or how many of the total match your search.
• Export, for people who may download lists. It gives you the parent list as Excel or PDF.
• The table with these columns: Father, Code, Mother, Children, Phone, Login and an actions column.
• Click the arrow at the start of a row to open it and see each child with their class. Click a child's name to open that student's profile.

Add a parent

1. Select Add parent at the top right.

   

2. Fill in the Father section. Add his name, phone and email.
3. Fill in the Mother section if you want her on the record. Her email is required once you enter her name.
4. Add a guardian and an emergency contact if someone else looks after the child.
5. Add the family address and, if you like, a family code.
6. Select Add parent. You land on the new Parent profile.

Fields in the form

• Parent info: Family code and, when editing, Status (Active or Inactive).
• Father: Name, Phone (with country dialling code) and Email.
• Mother: the same three fields.
• Guardian and emergency contact: Guardian name, Relation, Guardian phone, Emergency contact, Emergency phone.
• Family address: street, area, city, state, country and postal code. Choosing the country pre-fills the phone dialling codes.
• Children (when editing): the students linked to this family, with an Add a child to this family button.

Edit a parent

1. Select the pencil icon on the row, or open the profile and select Edit.
2. Change what you need and select Save changes.
3. Cancel returns you to the same search and page you came from.

Reset a parent's login

1. Select Reset login in the Login column.
2. A dialog shows the email the parent would receive. Email sending is not switched on yet, so nothing is sent.
3. Select Copy email and send the message yourself, then select Done.

Rules

• Enter at least a father, mother or guardian name.
• A father's email is required if you enter a father. A mother's email is required if you enter a mother. At least one parent email must be on the record, because it is the login.
• A family code can only be used by one family.

Common questions