Communication · Page guide

Letters

Write formal letters and reusable templates, publish them, and track who has read them.

2 min readCommunication → Letters

Letters are formal notes with a letterhead, such as a warning letter or an invitation. They work exactly like circulars: write, save as draft, publish, and optionally ask for acknowledgement.

The Letters page in the Communication area, as a school admin sees it: write formal letters and reusable templates, publish them, and track who has read them.

School admins see the full table. Teachers, parents and students see a page called Letters with a card for each letter, a Read button and, if confirmation is asked for, an I have read this button.

What you see on this page (school admins)

Status pills with counts, and an Add letter button.
Title, with a small picture if the letter has one.
Type: Letter or Template.
Status: Draft, Pending, Scheduled, Published or Rejected.
Acknowledged: how many people confirmed, if the letter requires it.
When: the date.
Row icons: View, Publish, Edit and Delete.

Write and publish a letter

Click Add letter.
Type the Title and, optionally, the Body.
Add a Letterhead header image, a Letterhead footer image or a Letter image if you want them. The school logo is used as the header when you leave the header blank.
Tick Requires acknowledgement and Save as template as needed.
Click Save draft, or Publish now (Submit for approval if you cannot publish).
Later, click the send icon on the row to publish a draft or pending letter. Use the eye icon to preview it first.

Edit or delete a letter

Click the pencil, change what you need and click Save changes. The status does not change.
Click the bin and confirm to delete. Its acknowledgements are removed too.